SMS / Text Messaging Privacy Policy

Last Updated: October 21, 2026

This SMS Privacy Policy explains how Matthew Watty Agency, LLC ("we," "us," or "our") collects, uses, and protects your information when you opt in to our SMS (Short Message Service) communications. We are committed to protecting your privacy and ensuring your data is handled in compliance with 10DLC (10-Digit Long Code) regulatory standards and the Campaign Registry (TCR) requirements.

1. Information We Collect

When you sign up to receive text messages from us, we may collect the following information:

• Name
• Mobile Phone Number
• Opt-in Consent Data (timestamp, source, and IP address)

2. How We Use Your Information

Your mobile number is primarily used to provide you with the services or information you have requested. This includes:

• Transactional Alerts: Appointment reminders, policy updates, or account notifications.
• Promotional Messaging: Special offers, marketing updates, or newsletters (only if explicit consent is provided).
• Customer Support: Responding to your inquiries via text.

3. SMS Opt-In and Consent

We value your privacy. Consent for SMS communications is obtained through a clear opt-in process — for example, by checking an unchecked box on a web form or texting a keyword to our number. The opt-in checkbox is never pre-checked.

• No Third-Party Sharing for Marketing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices: Opt-Out and Help

You have full control over your communication preferences.

• To Opt-Out: You can cancel the SMS service at any time. Just text STOP to our long code. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
• To Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or reach out to us directly at matt@mattwatty.com.

5. Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with us and the specific campaign you have joined. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Matthew Watty Agency, LLC and mobile carriers are not liable for delayed or undelivered messages.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

7. Contact Us

If you have any questions regarding this SMS Privacy Policy, you may contact us at: